James P. Gorman

You will not see, in my career, the kind of returns this industry had in 2005 and 2006 for a very simple reason - the banks were undercapitalized, and returns are a function of earnings and capital.

Jamie Dimon is doing a great job; J.P. Morgan is a great institution.

I think Brexit is disappointing from an economic perspective.

The Brexit vote, the presidential elections in the U.S., a number of the other regional political movements - that's not a flash in the pan.

From our perspective, just narrowly from the financial sector and from our institution, there's nothing good about Brexit.

Banks should decide on dividend increases and share buybacks after receiving the results of stress tests, when they know how much capital regulators wish them to hold.

Cash as a physical entity will virtually cease to exist, with coins and checkbooks consigned to museums. As people conduct their financial transactions on hand-held devices made secure by advanced biometrics, even tipping will be done electronically.

The threshold question: Will banks continue to exist? The answer is yes, because society will still need the two essential functions they provide: mobilization of capital from providers to users, and facilitation of payments for goods and services.

I have a direct way of speaking. What I do is tend to lay out everything; I tend to tell people what I'm going to do and how I'm going to do it and what is success for us and what's not... without being too parochial about it, I think Aussies are more direct.

I think anybody who says they don't care about being liked is lying. I care if my dog waves its tail when I come home. But you're not going to make everybody happy.

I'm not that interested in just being around powerful people for the sake of it.

If you're just interested in the prestige of banking, that's not what's going to sustain you. You have to be interested in what we do: managing and originating capital, helping issuers and investors come together is great, bringing these companies to life.