James Sinegal

If we take care of the business and keep our eye on the goal line, the stock price will take care of itself.

When you hire good people, and you provide good jobs and good wages and a career, good things are going to happen.

You take an educated gamble. If you don't occasionally make a mistake, you're not doing your job.

When employees are happy, they are your very best ambassadors.

I say at our management conferences that the amount Wal-Mart grows in just one year is the equivalent of Costco's size.

It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.

Paying your employees well is not only the right thing to do but it makes for good business.

Obscene salaries send the wrong message through a company. The message is that all brilliance emanates from the top; that the worker on the floor of the store or the factory is insignificant.

Everybody is watching you every minute anyways. If they think the message you're sending out is phony, they're going to say, 'Who does he think he is?' It's again good business. But it is also an obligation.

Obscene salaries send the wrong message through a company.

You just can't get too focused on worrying about what's going to happen in the next quarter. You have to worry about where the business is headed long-term.

We would rather have our employees running our business.