Marc Benioff

The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces. The combination of these technologies unlocks an incredible opportunity to connect everything together in a new way and is dramatically transforming the way we live and work.

You can do things in every part of the world. You can do things in every discipline. You can do large things, you can do small things. But it takes a while to figure out what you actually want to do. And it changes. As you change your interests and desires in philanthropy change, I think you have to be open to that change.

The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.

Although I loved working on technology - I've always been a computer geek at heart - my professors encouraged me to get a real-world job working with customers.

Technology's always taken jobs out of the system, and what you hope is that technology's going to put those jobs back in, too. That's what we call productivity.

In school all I wanted to do was build technology. That's what I loved.

The only constant in the technology industry is change.

When I look at the next set of technologies that we have to build in Salesforce, it's all data-science-based technology. We don't need more cloud. We don't need more mobile. We don't need more social. We need more data science.

I like to be in locations that I kind of feel are very creative, that stimulate me in a creative process.

What part of media doesn't need to connect with their customers more smartly?