Marcus Lemonis

Usually, you can figure out where a person's mistakes came from if you ask them the genesis of their thought process: 'Why did you do it this way?' As opposed to telling them they did it the wrong way. Understanding their thought process will ultimately help you be able to communicate with them and navigate around them.

I have trouble falling asleep. I have trouble shutting my mind off.

The only thing I did well was learn how to make money.

I'm a big believer that if you're happy and your employees are happy, your customers are going to be happy. If you're unhappy and your employees are unhappy, there's no way your customers are going to be happy.

People are the core of every business. Businesses are based on relationships, and relationships are based on people. I would go to an average restaurant run by amazing people over an outstanding restaurant run by awful people.

When selecting businesses, I first have to be enticed by the product or the industry they are in. Then I look for passion. If a company has these two qualifiers, I go for it.

The likelihood of success drops dramatically when you expand, especially in the services business. And there's a lot of capital that goes into opening another office.

I regret the Pro Fit investment because I didn't know that I was dealing with people who were more concerned about the exposure than fixing their business.

You can't run a business just by selling one thing.

I want to prove to people that every single business can be reinvented and fixed. And I want to prove to myself that I'm good at it.

Small businesses are a risky proposition, and most celebrities want a home run.

The most disappointing businesses, for me, are the ones where the people flat-out lie. I had one in Queens where I gave them a couple hundred thousand dollars and they started spending it on themselves.