Parker Harris

Many people have said we just need to add more products. Look at Oracle, look at SAP. Add ERP and inventory or compensation. Add all this stuff. What we realized is we're the customer company. We're the front office solution, and our customers would be really upset if we just added a whole bunch of stuff and lost focus.

Where I'm focused now is how I get more women leaders. We decided not to just look outside the company for great women to hire, but to help women rise up through the ranks internally.

I have employees that are, you know, other types of diversity, coming to me and saying 'Well, why aren't we focused on these other areas as well?' and I said yes, we should focus them, but, you know, the phrase we use internally is, 'If everything is important, then nothing is important.'

What I'll take credit for is finding visionary people in the company, or bringing them in, and then empowering them to help me.

My favourite moments at Dreamforce are when people come up and thank me randomly. It's a selfish time for me, as I get lots of positive feedback.

Those trying to get support for their iPhones don't necessary trust their carriers, so they ask their friends for help.

Social computing is doing what agile methodology is doing to our process - it's breaking down our visibility.

One of our first jobs was at Saba Software. We were helping them build their products for the cloud. We wanted to build our own product and move away from consulting. We were looking for a change. The CEO of Saba introduced me to Marc Benioff.

People think floating should be the easiest and happiest time for a company, but it's actually really hard. We were meant to think we'd won - we'd gone public and could go on to new things. But we were only just getting started.

I was lucky enough to go see Steve Jobs with Marc Benioff. We were talking about the iPad, and one of the things Jobs said - and it was a little self-serving - was go and build your iPad app, and that is going to change the way you think about your online app, and you will go back, and you will redo your online app. I believe that.

Wearable technology is not just for consumers. It creates a tremendous opportunity for businesses, too.

When we started, we thought about the scale of the Internet - if everyone was using the service at the same time, what would that look like?