Zhang Jindong

When I started selling air conditioners early on, customers were willing to pay an extra 200 yuan to buy from Suning. Why? Service was good.

Suning Appliance has no problem of financial risk. Do you think I'm risky? I'm definitely not risky.

Suning from a management concept and technology point of view isn't simply an appliance company.

In business, every phase of things counts. Companies that just yell out a low price today to win business aren't going to make money in the long term.

We don't believe the market can be dominated by one company in e-commerce in China - namely Alibaba. The Chinese market is very wide and deep, with a huge population.

Best Buy went and hired a lot of Shanghai staff, but went and westernised them. They only work eight hours a day!