Donald Rumsfeld

If it were a fact, it wouldn't be called intelligence.

In our system leadership is by consent, not command. To lead a President must persuade. Personal contacts and experiences help shape his thinking. They can be critical to his persuasiveness and thus to his leadership.

It isn't making mistakes that's critical; it's correcting them and getting on with the principal task.

Secretary Powell and I agree on every single issue that has ever been before this administration except for those instances where Colin's still learning.

Think ahead. Don't let day-to-day operations drive out planning.

Don't necessarily avoid sharp edges. Occasionally they are necessary to leadership.

Presidential leadership needn't always cost money. Look for low- and no-cost options. They can be surprisingly effective.

Don't say 'the White House wants.' Buildings can't want.

Be able to resign. It will improve your value to the President and do wonders for your performance.

Your performance depends on your people. Select the best, train them and back them. When errors occur, give sharper guidance. If errors persist or if the fit feels wrong, help them move on. The country cannot afford amateur hour in the White House.

Plan backwards as well as forward. Set objectives and trace back to see how to achieve them. You may find that no path can get you there. Plan forward to see where your steps will take you, which may not be clear or intuitive.

Public servants are paid to serve the American people. Do it well.