Succeeding makes us feel good. But beating someone else makes us feel really good. Comparing ourselves to others and coming out on top creates a sense of entitlement. And when we feel entitled, we cheat more because, of course, the rules don't apply to awesome people like us.

If the only reason people are coming in and doing anything in your office is because you're giving them a paycheck, I'm not sure you have the most productive workplace there.

A lot of times when you have very short-term goals with a high payoff, nasty things can happen. In particular, a lot of people will take the low road there. They'll become myopic. They'll crowd out the longer-term interests of the organization or even of themselves.

Autonomy: the urge to direct our own lives. Mastery: the desire to get better and better at something that matters. Purpose: the yearning to do what we do in the service of something larger than ourselves. These are the building blocks of an entirely new operating system for our businesses.

We live surrounded by people who sound like us, vote like us, spend like us. We get only the news we want to. And then scream into the social media echo chamber that is designed to serve us up information we already like.

It's hard to propose a $100 laptop for a world community of kids and then not say in the same breath that you're going to depend on the community to make software for it.

I watched TV religiously when I was a kid, but nowadays - with the Internet - there's so many people writing about TV on the Internet, that everything's sort of under a magnifying glass.

For 'Boxers & Saints,' I started by reading a couple of articles on the Internet, then writing a really rough outline, then getting more hardcore into the research. I went to a university library once a week for a year, year and a half.