When I was growing up, my father helped kindle my passion for innovation and technology. He was a high-ranking executive at AT&T and used our family dinner table as a focus group.

We need to be in front of consumer trends and translate those trends into insights and foresights.

Moving with the times is an important idea for strategy today.

The top principle for disruptive and sustaining innovation is that it has to have a laser focus on customers. Innovation begins with their needs and expectations.

As a novelist, where do you go to tap into memories, and impressions, and sensations? It's usually, in my experience, your early life, before you started thinking of yourself as a writer, because somehow those experiences are unadulterated.

My work in television is part of my ministry. My ministry is not religious at all - it's part of my life purpose of empowering women.

I had an amazing experience doing 'Skins.' It was the first acting I'd ever done in my entire life, so I had to learn on set for those two years. I had to keep my head screwed on and learn from the other cast.

I learned early about the misery and dangers of life, and about the afterlife, about the external punishment which awaited the children of sin in Hell.