Everybody, be they female, whatever your religion, whatever your nationality, you're an individual, and if you perform well, we want you, and if you don't, we don't.

The people I know who have retired, so many of them lose interest and die; they just become nobodies overnight.

Kids go to school; we develop them at school. We develop them later on in the workplace so that we get better quality individuals, so that we get less people that are dependent or get into problems.

As a retailer, we want everyone out there to earn more money, but then if you're running a business, and we can't make money because the wages are too high, that's a problem.

About every year or two, there is a moment of truth where there's some new development in the marketplace, some new technology, some sort of existential crisis. You just have to be vigilant about looking out for those moments.

New technology is useful, but it's inefficient and ugly; it knows it'll be obsolete by lunchtime tomorrow, so it has no incentive to be anything else.

Anyone who's an executive at a record label does not understand what the Internet is, how it works, how people use it, how fans and consumers interact - no idea. I'm surprised they know how to use e-mail.

The influence of social media is unbelievable. It's sad to see - it's a fake life that some people live.