Growing, for leaders, is like oxygen to a deep sea diver. Without learning and growing, leaders die in terms of their effectiveness.

If your employees are disengaged, and they don't take care of your customers, it doesn't matter how good your strategy is - your customers will still go somewhere else.

In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power.

One of the topics I'm most passionate about is servant leadership - the greatest leaders recognize that they're here to serve, not to be served.

Large swathes of people losing faith in democracy is a dangerous thing. Conflict, desperation, totalitarianism are the products of that loss of faith.

For about the first ten years of my career, I wasn't terribly motivated.

You know, it's ironic to me that Christians want to keep the Ten Commandments in our schools, because Christianity has abrogated four of the Ten Commandments. For example, the Sabbath day according to the Ten Commandments is Saturday, not Sunday. And the reason is because God rested, not because Jesus was resurrected.

I think most players would love, at one stage in their career, to say, 'I've been No. 1 in the world.'