Growing, for leaders, is like oxygen to a deep sea diver. Without learning and growing, leaders die in terms of their effectiveness.

If your employees are disengaged, and they don't take care of your customers, it doesn't matter how good your strategy is - your customers will still go somewhere else.

In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power.

One of the topics I'm most passionate about is servant leadership - the greatest leaders recognize that they're here to serve, not to be served.

From the start of her leadership of the Conservative party in February 1975, Thatcher’s style seemed shrill and uncompromising, and she became an easy object of mockery. When she left office nearly 16 years later, she was a widely recognised, but clearly still highly controversial, figure."

There are a lot of leaders that talk about ending things like oppression - whether it's discrimination or getting a job - but the reason for all of this stuff is somebody's making a profit off our backs. That's the reason why black people were brought here in the first place. It was a profit motive.

I was very much a part of the civil rights era, so, of course, my fantasy was to marry some outstanding black gentleman, a leader - someone like Martin Luther King who was doing something for black people.

I think the advantage of democracy is that it makes us less dependent on a group of leaders.