I'm not a builder of buildings, I'm a builder of collections.

Power is winning the battle over who owns the customer: the brand or the retailer.

I don't think there's anything wrong with being paternalistic as a company.

No one stopped buying I.B.M. because Tom Watson wasn't there, but they stopped buying Elizabeth Arden because she wasn't there.

I've said I'll stand for a full second term, but I think after that it will be time for new leadership. Terms are like Shredded Wheat - two are wonderful but three might just be too many.

Harvard is first and foremost a university and not a consulting operation, and our job here is to teach and to research and to create knowledge on Asia in conjunction and in cooperation with scholars as well as with political, intellectual, and cultural leaders in Asia.

I played quarterback, and it was a leadership position, and even though I'm doing a solo thing now, a lot of my success is a part of assembling this team of people who are really, really talented, and their position doesn't put them out front the way mine does, but it's still a team effort.

I am involved in a lot of nonprofits. And when I reached the ripe old age of 60, I wanted to provide leadership to some I had been involved in.