Servant leadership is the foundation and the secret of Sam Walton's ability to achieve team synergy.

Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company.

Wal-Mart hires average people but squeezes above average performance and results out of them.

The key to competing and surviving against Wal-Mart is to focus your business into a niche or pocket where you can leverage your strengths in the local marketplace.

If you carefully consider what you want to be said of you in the funeral experience, you will find your definition of success.

Maybe it's old-fashioned, but I've always preferred to see players with my own eyes than on a video or going on somebody else's recommendation. If that means getting up early and taking a flight, then so be it. Our success at Everton came from having a great recruitment team who I made sure were out watching the players.

Some artists claim praise is irrelevant in measuring the success of art, but I think it's quite relevant. Besides, it makes me feel great.

I have absolutely no ambition. My goal has already been exceeded.