In the U.S., women smile more than men. In the U.K., there's no difference between men and women.

I remember, once I was stressed, with an upcoming paper deadline. That little Microsoft Word clippy guy would show up in my face, jumping around and asking if I needed help. It had no understanding of my emotions and had zero empathy. That got me interested in this idea of tech being responsive to our emotions.

I am a firm believer that transparency goes hand in hand with collective intelligence.

I spent a lot of time wondering about the future. I am curious: when we have AI, and it becomes more mainstream, how is that going to affect the way we communicate with each other?