When we think about online learning, it's such 'early days.' Bill Gates is a wildly smart insightful guy. Yet, even a guy as smart and insightful as that, 30 years ago can say things like, 'Who's every going to need more than 640K of memory?'

In hindsight, I slid into arrogance based upon past success.

On the Internet you get continuous innovation, so every year the streams are a little better.

It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.

One thing that makes me optimistic is other media from the digital world coming at radio. MTV tried to kill the radio star back in the '80s. And with all the digital services coming at us, people say it's a thing of the past - it's not.

Just as we could have rode into the sunset, along came the Internet, and it tripled the significance of the PC.

A lot of the problems in the mortgage world, people said, were because our competitors were evil. But a lot of it was a lack of technology - bad processes and systems.

MySpace was kind of coming to an end when I got onto social media. So my first experience was with Facebook, and there was, like, a penguin game where you feed your penguins, and you have penguin friends.