Our managers need to have a strong integration of managerial skills and technical understanding. One cannot substitute for the other.

To have strongly integrated managers who have a deep understanding of technology is a rare and difficult combination to build. You have to invest a lot in selecting and training these people.

You have got the right strategy, the right geography; you have got the right customers. You need to prioritise them better; we need to grow them better, mind them better. We need to give more value to them, and we need to execute a lot of areas in the organisation where we are not executing.

You need a commitment which is long term and a commitment to leadership, because that's the only way you build excellence.

There's no palette as rich as a garden. And the intensity of it - I make this statement all the time: You can't plan nature; you court her.

I've been active in animal rights and all kinds of environmental stuff and children's charities over the years.

When leaders throughout an organization take an active, genuine interest in the people they manage, when they invest real time to understand employees at a fundamental level, they create a climate for greater morale, loyalty, and, yes, growth.

I think that an advanced planetary civilization will modify their own planets to be more stable, to prevent asteroid impacts and dangerous climate fluctuations.