Our managers need to have a strong integration of managerial skills and technical understanding. One cannot substitute for the other.

To have strongly integrated managers who have a deep understanding of technology is a rare and difficult combination to build. You have to invest a lot in selecting and training these people.

You have got the right strategy, the right geography; you have got the right customers. You need to prioritise them better; we need to grow them better, mind them better. We need to give more value to them, and we need to execute a lot of areas in the organisation where we are not executing.

You need a commitment which is long term and a commitment to leadership, because that's the only way you build excellence.

It's crazy to see all the fans, and it's cool to see them all support each other - it all feels like one big family.

As long as you've got your courage of conviction, it works for you. I think that the same applies, too, even where you don't, because in today's world, financial resources are the least important. World has moved to the power of ideas.

It's nice, being brought up with no money at all. It's just not how I measure success, so that makes it a bunch easier.

I grew up in a bookish family, so I read very widely. I was omnivorous, really.