So we believed that strategic alliances and partnerships were critical, and we did that for five years.

And I'd say one of the great lessons I've learned over the past couple of decades, from a management perspective, is that really when you come down to it, it really is all about people and all about leadership.

For better or worse, that is true with any new innovation, certainly any new technological innovation. There's many good things that come out of it, but also some bad things. All you can do is try to maximize the good stuff and minimize the bad stuff.

Because I do think - not just in building AOL - but just the world in which we live is a very confusing, rapidly changing world where technology has accelerated.

I tell students that the opportunities I had were a result of having a good educational background. Education is what allows you to stand out.

Education in India has made monumental progress since Independence but continues to face daunting challenges at multiple levels, particularly in terms of quality, infrastructure and dropout rates. We have islands of excellence floating in a sea of mediocrity.

Knowledge is power. Information is liberating. Education is the premise of progress, in every society, in every family.

Most of my life wasn't about knowledge from books, but experiential knowledge.