So we believed that strategic alliances and partnerships were critical, and we did that for five years.

And I'd say one of the great lessons I've learned over the past couple of decades, from a management perspective, is that really when you come down to it, it really is all about people and all about leadership.

For better or worse, that is true with any new innovation, certainly any new technological innovation. There's many good things that come out of it, but also some bad things. All you can do is try to maximize the good stuff and minimize the bad stuff.

Because I do think - not just in building AOL - but just the world in which we live is a very confusing, rapidly changing world where technology has accelerated.

It's probably fair to say that the ratio of time our Connector developers spend in the debugger versus the Emacs buffer is higher than with most software.

In Russia, they do not generally block the Internet and directly censor websites.

I like most any place if I have Internet access.

The Internet makes everything much less mysterious.