Coming from the music business and seeing the transition from artists to fans, fans to consumers, it's really about understanding the psychology of why people want to associate with your brand.

Music as a whole industry is growing exponentially, but in terms of the actual music file, when you look at the actual value there, to me, 'The Beatles' catalog should be worth more than Spotify.

Being schooled is the same thing as learning, and you can never be too old to have your coattail pulled when you're wrong about something.

The music industry really has to learn a lesson from the tech industry about what scale means at the end of the day and learning how to monetize.

I think that Stripe generally is comprised of the kind of people who believe in technology or are kind of optimistic about its effect and want to have whatever future it's leading to happen.

Even as the Internet has revived hope of a universal library and Google seems to promise an answer to every query, books have remained a dark region in the universe of information. We want books to be as accessible and searchable as the Web. On the other hand, we still want them to be books.

Big Internet companies on average are capable of generating revenue of $1 million per employee, and that compares to 10 to 20 percent of that which is normally generated by traditional offline businesses of comparable size.

I love technology, and I love new gadgets. I can no longer figure out how to use any of them, but I love them.