Organizations can get in the way of innovation, because if people are all bound up, and if they don't know if they get to make the decision or somebody else, and if they do, what happens to them, and so on and so forth.

When trouble strikes, which it always does - bad economy, bad quarter, activists, takeover - when trouble strikes, those board members who don't understand or are not committed are not helpful.

I like banks because they keep my money safe, but I don't want to talk about banks 12 times a year.

My husband doesn't listen because his mother didn't make him listen. What am I going to do, beat him? I mean: firstborn of a southern family? Firstborn boy? Please. I mean, I love him to death, but is he going to take the garbage out? No.

I'm all for poetry catching up with technology, and just as there are iTunes, I think we should have iPoems. I mean, people should be able to walk around with their earbuds in and listening to poems on their iPod.

I am stunned by how much time and effort I must spend marketing my book and interacting with my readers. With social media, you don't just publish a book and figure you've done your part; your fans want to talk to you, have a conversation.

I feel designer wear is great and is created after a lot of thought and effort but it's essential that we are confident and comfortable with our fashion choices at all times whether it's on social media or in real life.

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