When you walk into those situations that have a lot of conflict in them, the first thing to do is to be present enough to allow the other person to speak first. You're not giving power away; you're actually allowing them to feel seen and understood.

People judge you really quickly, at first just on your facial features. There are two dimensions - warmth and competence. You can think of them as trustworthiness and strength. They're first judging you on warmth; evaluating whether or not you are trustworthy. That's much more important to them than whether or not you're competent.

Being a comfortable public speaker, which involves easily being able to go off-script, strongly signals competence.

There are plenty of reasons to put our cellphones down now and then, not least the fact that incessantly checking them takes us out of the present moment and disrupts family dinners around the globe.

If someone can make money from you, you can do more things, and eventually, you can do things you come up with.

The studios don't seem to foster good writing. They're not so interested in that, but they're more interested in what worked most recently. They're definitely very serious about making money, and that's not a wrong thing, but you don't have to make money the same way all the time.

We love wealth, and we hate poor people. I know people who work in TV news who have actually been told to do stand-ups rather than put interviews with poor people on the air. We physically don't want to look at them.

When you want a raise, you're not only going in saying: 'I want more money.' You're going in and saying: 'Here's what I want out of my career. Here's what I accomplished. Here's what I said I was going to do. Here's what I've done. Not only do I deserve more money, but I want to get to here on my career.'