In the U.S., women smile more than men. In the U.K., there's no difference between men and women.

I remember, once I was stressed, with an upcoming paper deadline. That little Microsoft Word clippy guy would show up in my face, jumping around and asking if I needed help. It had no understanding of my emotions and had zero empathy. That got me interested in this idea of tech being responsive to our emotions.

I am a firm believer that transparency goes hand in hand with collective intelligence.

I do believe I have certain strengths as a female CEO, such as having another level of awareness through emotional intelligence.

Old companies that had nothing to do with software in the past all have software development activities to unlock the invention that's occurring inside of these organizations. And so the developer is a very important part of that overall ecosystem.

I'm actually really bad at the Internet. I'm never scouring it to find new artists or new anything.

Any business that is looking for new customers needs to understand the Internet and how to market their goods or services through it.

Like any well designed software product, Windows is designed, developed and tested as an integrated whole.