I like to think of sales as the ability to gracefully persuade, not manipulate, a person or persons into a win-win situation.

Resume: a written exaggeration of only the good things a person has done in the past, as well as a wish list of the qualities a person would like to have.

Without initiative, leaders are simply workers in leadership positions.

Enthusiasm is not the same as just being excited. One gets excited about going on a roller coaster. One becomes enthusiastic about creating and building a roller coaster.

Success is the progressive realization of a worthy goal or ideal.

Telecom is a dramatic success in India and our view is, respecting the political process, and respecting the fact that these are sovereign decisions, is that, approaching India as a friend.

The first people in a company are the most important. They will hire people like themselves and create a culture that either works or eats away at the chance for success.

I admit I can't shake the idea that there is virtue in suffering, that there is a sort of psychic economy, whereby if you embrace success, happiness and comfort, these things have to be paid for.