There are three kinds of yeses. There's commitment, confirmation, and counterfeit. People are most used to giving the counterfeit yes because they've been trapped by the confirmation yes so many times. So the way you master no is understanding what really happens when somebody says 'no.' When yes is commitment, no is protection.
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"There are three kinds of yeses. There's commitment, confirmation, and counterfeit. People are most used to giving the counterfeit yes because they've been trapped by the confirmation yes so many times. So the way you master no is understanding what really happens when somebody says 'no.' When yes is commitment, no is protection." — Christopher Voss
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There are three kinds of yeses. There's commitment, confirmation, and counterfeit. People are…
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There are three kinds of yeses. There's commitment, confirmation, and counterfeit. People are most used to giving the counterfeit yes because they've been trapped by the confirmation yes so many times. So the way you master no is understanding what really happens when somebody says 'no.' When yes is commitment, no is protection. — Christopher Voss
About Christopher Voss
Christopher Voss was a Businessman from United States (1957–present).
Frequently Asked Questions
Who said "There are three kinds of yeses. There's commitment, confirmation, and counterfe…"?
This quote is attributed to Christopher Voss, a Businessman from United States.
When did Christopher Voss live?
Christopher Voss lived from 1957 – present.