Even a small reduction in errors and rework can have a significant impact.

I'm a believer. I'm one of the few standing before you today from a large financial services company that has not given up on digital currencies.

No matter how senior you get in an organization, no matter how well you're perceived to be doing, your job is never done. Every day, you get up and the world is changing; your customers are expecting more from you. Your competitors are putting pressure on you by doing more and trying to beat you here and beat you there.

I demand pretty aggressive goal setting and a commitment to measured progress towards those goals because I don't like surprises. I don't even like good surprises.

I played in the 2015 World Cup. I scored in two games; we got to the semi-finals and eventually ended up getting the bronze medal. That was a big turning point in my career, personally, and for English women's football, too.

During my pre-college years, I went on many trips with my father into the oil fields to visit their operations. On Saturday mornings, I often went with him to visit the company shop. I puttered around the machine, electronics, and automobile shops while he carried on his business.

Me, I'm a working-class man, and I go to my job, put in the work, and walk away clean and unscathed, and I like it that way.

Being able to compete for consumers' attention and dollars over the preciousness of access is a thing of the past. Everyone is using the Internet to globally market a product.